The Electronic Patient Journey Board (EPJB) displays information on a large screen about every patient on a ward. It is a communication tool designed to ensure all members of the healthcare team are aware of a patient’s status at any given time on any given day, and that the team is proactively planning for an agreed treatment plan and discharge date for every patient. The data reported on the EPJB (including allied health referrals and estimated day of discharge (EDD)), is sourced from the EPJB in ‘real time’ as well as other Queensland Health data sources. It can be updated remotely from any computer or PC around the hospital meaning clinicians do not need to be with the patient to update information but instead, ca input data as clinical decisions are made. Multiple people can be updating information simultaneously.
Electronic Patient Journey Board
Summary
Aim
The Electronic Patient Journey Board (EPJB) facilitates timely, safe and appropriate discharge of patients from hospital by promoting a multidisciplinary approach to care coordination and discharge planning. Specifically, the EPJB aims to improve patient flow, multidisciplinary communication and discharge planning by making information about a patient’s journey in hospital visible in a simple format that can be monitored at a glance by the patient’s entire care team.
Benefits
- Reduces average length of stay
- Improves communication between care teams
- Improves efficiency and the quality of handover processes
- Reduces duplication and errors
- Improves visibility of ward occupancy
- Improves patient safety and quality of care
- Improves workplace satisfaction and case load management
Background
Managing the patient journey is difficult when the journey is largely invisible to staff. The patient medical record rarely has all the information and it can be difficult to locate. Therefore clinicians rely on verbal communication to clarify the patients care information resulting in:
- Repetitive questions.
- Difficulty tracking progress of allied health referrals
- Lack of visible estimated dates of discharge (EDDs)
- Amount of clinician time spent searching for patient information
- Duplication of patient information
- Higher LOS caused by delays in waiting for interventions/reviews